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By Bithika Mehra on April 29th, 2009

Too Big To Fumble? Lessons From The Amazon Episode

Category: Things That Make You Go Hmm..., Tags: amazon, customers, dialogue, negative feedback, social media, twitter
By My-lan Beauford on April 15th, 2009

Eat This

Category: Things That Make You Go Hmm..., Tags: digg, dominos, negative feedback
By Melissa Taylor on March 23rd, 2009

Jump As Quickly At Opportunities As You Do To Conclusions

Category: Client 101, Tags: crm, economy, negative feedback, obama

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