Michael Jackson Death Completely Overwhelms Media
Category: Power Of Influence, Tags: BitTorrent, google, iTunes, media, Michael Jackson, nielsen, social media, twitter
From Word-of-Mouth to Word-of-Mouse
Category: Food For Thought, Power Of Influence, Tags: internet, marketing, mouse, social media, twitter, Word of Mouth
How Social Media is Changing the TV Landscape
Category: Food For Thought, Power Of Influence, Tags: influence, jimmy fallon, media television, social media, twitter
Too Big To Fumble? Lessons From The Amazon Episode
Category: Things That Make You Go Hmm..., Tags: amazon, customers, dialogue, negative feedback, social media, twitter
What’s Your Community?
Category: Innovative Technology, Tags: facebook, myspace, ning, social media, social networking, social networks, twitter
Spam Or Marketing?
Category: Food For Thought, Tags: crm, customer service, customers, dialogue, marketing, spam, twitter